Warranty, Support, and What Happens After Delivery
Updated 3/24/2026
Buying a Park Model RV Tiny Home is a big decision. Our goal is to make sure you feel supported not just during the purchase process, but long after your home is delivered and installed.
Every home we sell is built by one of our manufacturing partners, Cavco Homes or Champion Homes. Both manufacturers provide a one-year factory warranty that covers defects in materials or workmanship under normal use.
Our role is to help guide the process, coordinate service when needed, and make sure you always have someone to reach out to if questions come up.
Our Commitment After Your Home Is Delivered
One of the most common questions we hear is what happens after the home arrives.
Park Model RV Tiny Homes are transported to the property, placed on site, leveled, connected to utilities, and then settle into their final position. Because of this process, it is normal for small adjustments and finishing work to be needed after delivery.
That is why we built our process around making the post-delivery experience smooth and well supported.
We have our own in-house warranty field team that understands these homes and the adjustments that commonly come up after delivery. Instead of relying entirely on outside contractors or the manufacturer’s warranty team like most other dealers, our team handles most of the post delivery service work directly.
Our goal is to schedule the Welcome Home warranty visit shortly after the home is delivered and set so we can address drywall touch-ups, door and window adjustments, system checks, and other punch list items all at once.
We stay available long after that first visit. If something comes up later, you can reach out to us, and we will help guide you through the next steps.
Most importantly, we want homeowners to feel comfortable asking questions. Whether it is about utilities, maintenance, or future upgrades, we are always happy to help point you in the right direction.
Our goal is simple. We want you to feel confident that you made the right decision and excited about living in your Park Model RV Tiny Home.
Our In-House Warranty Team
Most post-delivery service work is handled by our in-house field team.
Our technicians, Noah and Joel, are very familiar with Park Model RV Tiny Homes and the adjustments that commonly happen after transport and setup. They are very friendly & easy to work with and motivated to give you the best experience they can.
Having our own team allows us to schedule faster and provide a more consistent experience.
Warranty team hours are typically between 8:00 AM and 6:00 PM. Depending on the number of items involved, a warranty visit may take a few hours or in some cases, up to two days.
Service Area
Our in-house warranty team currently services homes located within:
Oregon
Washington
Parts of Idaho
Homes outside this service area may require manufacturer-recommended contractors for service work. In those cases, timelines may depend on the contractor’s availability.
We still help coordinate the process and assist however we can.
Delivery Day Walkthrough
Whenever possible, we try to have someone from NW Tiny Homes on site during delivery.
If one of our field technicians or we are present, we will walk the home with you after it is placed. During this walkthrough, we begin building the punch list for the Welcome Home warranty visit.
If you or anyone else with you notices something that should be addressed, simply let your sales representative or the NW Tiny Homes team member on site know, and we will add it to the punch list.
Delivery day is mainly about safely placing the home and identifying any items that need attention.
The Welcome Home Warranty Visit
After the home is delivered, fully set, and leveled, we schedule the Welcome Home warranty visit.
This visit is typically scheduled the same week or within about one to two weeks after delivery, depending on scheduling and how many deliveries we have that week.
The home must be properly set and leveled before warranty work can begin. Ideally, utilities are connected and the home has power so we can test systems.
When our technician arrives, they will walk through the home with you and mark the areas they plan to address before starting work. This includes drywall cracks and any punch list items identified during delivery.
Before they go, they will do a final walkthrough with you to confirm everything was done correctly and have you sign off on their work.
What We Typically Handle During the Warranty Visit
The Welcome Home visit focuses on the adjustments and finishing work that commonly come up after transporting a Park Model RV Tiny Home.
This often includes:
Drywall crack repairs and cosmetic touch-ups
Window adjustments
Door adjustments and lock alignment
Cleaning or removing minor paint overspray
Helping access electrical panels and other utilities
Sealing the area where the electrical cord enters the home
Dryer vent cut out and sealing when applicable
Removal of the wood transport protection used to protect the roof shingles during transport
Removal of other shipping or transport materials
These are normal items related to transporting and setting up a home. Our goal is to leave the home looking finished and ready to enjoy.
In addition to these items, if utilities are already installed and ready on site, our team can assist with basic final connections and system checks, such as plugging in the 50 AMP electrical cable to the outlet, connecting water via RV hose connection, and helping turn on electric panel to verify operation.
Our team does not perform utility installation work to the property itself. All electrical, plumbing, and gas systems must be installed and approved by licensed professionals prior to the visit.
We also focus on systems and components included with your home. Installation of third-party appliances or customer-supplied items is typically not included, unless they were part of your original order with NW Tiny Homes.
Warranty visit coming up? Tap here to check out a breakdown of what to expect and how to prep for it
Important Move-In Guidance
We strongly recommend not moving into the home until the warranty visit is completed.
This allows our technicians to work efficiently and complete repairs without furniture or personal belongings in the way.
It is also important that the home is properly set and leveled before regular use. Excess movement in the home before leveling can cause additional drywall cracking.
Waiting until the warranty visit is finished helps ensure the home is properly adjusted before you settle in.
Follow-Up Touch Ups
Because these homes are transported and then settle after installation, small cosmetic cracks can appear during the first few months, even after our warranty visit to patch them. It is very common and nothing to worry about.
If your home is located in our service area, our team is able to stop by for a complimentary touch-up visit around three to six months after the initial warranty visit. Just let us know if you would like to schedule one when we are in your area next, and we can revisit and help touch everything up.
Tap here to view the complete Drywall Cracks & Repair Guide
Appliance Warranties
Appliances such as the refrigerator, microwave, dishwasher, and oven are covered by their individual manufacturers.
Many of these appliances include a one-year Whirlpool manufacturer's warranty.
We recommend registering appliances after receiving your home and contacting the appliance manufacturer directly if an issue occurs. This is usually the fastest solution since they prefer to work directly with the homeowner and not us as a third party.
If you ever need help navigating the process, we are happy to assist.
Additional Services
Our warranty team can also help with certain upgrades if scheduled in advance.
This may include:
Stair construction
Other finishing items
These services need to be scheduled ahead of time and are typically billed during production or added to the service visit invoice.
If Something Comes Up Later
If additional issues appear after the warranty visit, simply contact NW Tiny Homes.
Send a short description of the issue along with photos or video if possible and we will help determine the best path forward.
If the repair falls under the manufacturer's warranty, we will help coordinate the claim and assist with scheduling when possible. If it is outside of the scope of warranty, we will still do our best to help out in any way we can.
Our Warranty Promise
Our goal is simple.
We want you to love your Park Model RV Tiny Home.
We will do our best to make sure that when our warranty team finishes their visit, the home looks great and you feel confident and excited about your new space.
Even though the manufacturer's warranty period is one year, we are always happy to help answer questions or provide guidance for as long as you own the home.
If something comes up, just reach out. We are here to help.