Privacy Policy

1. Information We Collect

Information You Provide

We may collect personal information when you:

• Submit a contact form or quote request
• Schedule a consultation or tour
• Request SMS updates
• Communicate with us by phone, text, or email
• Submit information through our website tools or forms

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Project preferences
• Budget or home configuration information
• Any other information you choose to provide

This information helps us respond to inquiries, provide estimates, and communicate about potential or active projects.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type and operating system
• Pages visited and time spent on pages
• Referring website
• Approximate geographic location (city or region)

This information helps us improve the website and understand how visitors interact with our resources.

Cookies and Analytics

Our website may use cookies and analytics technologies to improve functionality and understand website usage. These may include tools such as:

• Google Analytics
• Website performance monitoring tools
• Form and quote tracking tools

These technologies help us understand traffic patterns and improve the experience for visitors. You can disable cookies through your browser settings if you prefer.

2. How We Use Your Information

We use collected information to:

• Respond to questions and customer inquiries
• Provide project estimates or quotes
• Schedule tours or consultations
• Send order or service updates
• Communicate about homes or services you requested information about
• Improve our website and internal systems
• Provide SMS updates if you opt in

We do not sell or rent personal information to third parties.

3. SMS Communications

If you opt in to receive SMS communications from NW Tiny Homes, you may receive messages related to:

• Appointment confirmations
• Order or delivery updates
• Customer support responses
• Account or service notifications
• Promotional offers (only if requested)

Message Frequency

Message frequency varies but will not exceed 4 messages per month.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier.

4. Data Sharing

We do not share your personal information with third parties for promotional or marketing purposes.

Mobile opt-in information and SMS consent data are never shared with third parties.

We may share limited information with trusted partners only when necessary to provide services. Examples include:

• Home manufacturers
• Delivery companies
• Installation contractors
• Financing partners (only when requested by you)
• Website hosting or technology providers

These partners only receive information required to perform their services.

5. Data Security

We implement technical, administrative, and physical safeguards to protect personal information, including:

• Internal access controls
• Employee training on data privacy
• Secure website infrastructure

While we take reasonable precautions, no internet transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain submitted information only as long as necessary to:

• Respond to inquiries
• Provide services
• Maintain internal business records
• Improve our website and operations

Information may be deleted or anonymized when it is no longer needed.

7. Your Privacy Rights

You may contact us at any time to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing or SMS communications

Requests can be submitted by contacting us using the information listed below.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or technology changes. The most current version will always be available at nwtinyhomes.com/privacy-policy.

Changes take effect immediately upon posting.

11. Contact Information